Privacy Policy

Who we are

TempTake is operated by the TempTake service provider. For privacy questions or requests, contact info@temptake.com.

What we collect

• Account data: name, email address, organisation membership and profile information used to create and manage your account.
• Authentication data: login identifiers, session cookies and security tokens required to keep you signed in and protect your account.
• Organisation and location data: business name, site names, kitchen or location details, opening days, closure records and related account settings.
• Team data entered by users: staff names, initials, roles, training records, training expiry dates and related compliance notes.
• Compliance records: temperature logs, cleaning tasks, cleaning completions, allergen review data, incident reports, corrective actions, calibration checks, daily sign-offs and other records entered into the product.
• Uploaded content: files or documents users choose to upload, such as training certificates or supporting compliance evidence.
• Usage and technical data: basic device, browser, app, IP address, session and usage information used to operate, secure, troubleshoot and improve TempTake.
• Payment and subscription data: subscription status, plan information and billing references. Card details are handled by Stripe for website subscriptions and are not stored directly by TempTake.
• Support communications: messages, emails or information you send when contacting us for support.

Google Sign-In

If you sign in using Google, we receive your name, email address and profile information as provided by Google. This information is used for account creation, authentication and access to the TempTake platform.

How we use data

• To create, authenticate and manage user accounts.
• To provide food safety logging and compliance tools.
• To store and display organisation, location and team records.
• To generate reports and compliance summaries.
• To manage trials, subscription status and account access.
• To provide customer support.
• To maintain, troubleshoot, secure and improve the service.
• To investigate errors, misuse, security issues or service abuse.
• To meet legal, tax, accounting and regulatory obligations.

Lawful basis for processing

Depending on the data and circumstances, we rely on one or more of the following lawful bases under UK data protection law:

• Contract: to provide TempTake and manage your account.
• Legitimate interests: to operate, secure, maintain and improve the service.
• Legal obligation: where we need to keep records for tax, accounting, legal or regulatory reasons.
• Consent: where consent is specifically requested, such as for optional communications or non-essential cookies where applicable.

Android app and subscriptions

The TempTake Android app is used to access an existing TempTake account. Subscription checkout, plan upgrades and billing management are not provided inside the Android app.

Website subscriptions are handled through Stripe. If you subscribe or manage billing on the TempTake website, Stripe may process payment-related information under its own privacy and security terms.

How we store and share data

We do not sell personal data. Data is stored using third-party infrastructure providers that help us operate TempTake.

We may share or process data with:

• Supabase: authentication, database and storage services.
• Vercel: website and application hosting.
• Stripe: website subscription payments and billing management.
• Google Play: Android app distribution and review.
• Professional advisers, regulators or authorities where needed for legal, tax, accounting, security or regulatory reasons.

Security

We use technical and organisational measures designed to protect personal data, including authentication, access controls and secure hosting providers.

No online system is completely risk-free, because apparently the internet was built by optimists. We work to protect TempTake and limit access to data to people and systems that need it.

Retention

We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, maintain security and support food safety records.

Compliance records may need to be kept for a reasonable period because food businesses may rely on them for audits, inspections, internal reviews or legal purposes.

Your rights

Under UK data protection law, individuals may have rights including:

• The right to access personal data.
• The right to correct inaccurate personal data.
• The right to request deletion of personal data.
• The right to restrict or object to certain processing.
• The right to data portability where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to complain to the Information Commissioner’s Office.

To make a privacy request, contact info@temptake.com.

Account deletion

You can request deletion of your account and associated personal data by contacting info@temptake.com. Some data may need to be retained where required for legal, accounting, security, dispute resolution or regulatory reasons.

Cookies and similar technologies

TempTake may use cookies or similar technologies for login sessions, account security, remembering account state and understanding service usage.

Essential cookies are needed for the service to work. Where non-essential cookies or analytics are used, we handle them in line with applicable requirements.

Children

TempTake is intended for use by food businesses and their staff. It is not aimed at children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

Contact

For privacy questions or requests, contact info@temptake.com.